BOTZ "Earthenware" 9492 Chalk Grey low-fire glaze

The company offers free product exchanges in the following cases:

1. Incorrect item deliveredDoes not match the details confirmed in the latest order.
2. Product is faulty, damaged, or unusableDue to manufacturing defects or damage during shipping.

Conditions for product exchange

• Report the issue via LINE : @potteryclay or Facebook : Pottery Clay Thailand
• Attach Unboxing videoand report the issue within 7 daysfrom the date of in-store purchase or receipt of the item (for online orders), along with proof of purchasesuch as a receipt or order number.
• The product must be unusedand in new condition.
• In the absence of a receipt or proof of purchase, the company reserves the right to refuse exchange or return of the product.